Hopper - Book Cheap Flights Hotels

Pros

• Efficient and simple booking system
• Advanced price tracker feature
• Exceptional customer service

Cons

• Need for more clarification on the price freeze feature

Hopper - Book Cheap Flights Hotels is a highly efficient travel booking app, designed to save users money and time while enhancing their trip planning experience.

Efficient Booking System

Hopper offers a streamlined booking process that users find intuitive and easy to navigate. This functionality is highly appreciated by users who have been using the app for several years to book flights. The booking system is not only simple but also convenient, making it a favorite among many users.

Price Tracker Feature

One of the standout features of Hopper is its price tracker. This advanced tool informs users of the best time to book their flights, helping them stay within their budget goals. By providing real-time price updates, Hopper allows users to make informed decisions on when to make their bookings, potentially saving them a substantial amount of money.

Customer Service

Hopper prides itself on its customer service. Users have reported that the customer service team is kind and respectful, quickly responding to inquiries and accommodating their needs. The team's dedication to customer satisfaction is evident in their efforts to assist users in rebooking cancellations without penalties. This level of customer service is rare in the industry and sets Hopper apart from many of its counterparts.

Room for Improvement

Despite its many positives, there is some room for improvement. Users have expressed a need for more clarification on the price freeze feature. Making this feature more user-friendly and transparent could enhance the overall user experience and increase user satisfaction.

Pros

• Efficient and simple booking system
• Advanced price tracker feature
• Exceptional customer service

Cons

• Need for more clarification on the price freeze feature